Support Hub for Employees

Welcome to the support hub, where you’ll find helpful resources and useful information.

Funded saliva testing for permitted workers ends 28 January 2022

Following the removal of the Auckland regional boundary on 16 January, the Ministry of Health advises there is no longer a requirement for workers to submit a saliva sample for testing, and as of 28 January 2022 saliva testing for workers (excluding border workers) will no longer be publicly funded.

How to a provide a saliva sample [video]

Follow these instructions on producing your saliva sample. The app will also walk you through these steps, or you can Read More

How often should I test?

Saliva testing is done as a series of 2 tests at least 2 days apart.

Finding my NHI

We require your NHI number this is the National Health Index number. You can usually find your NHI on: Previous Read More

Accessing the app

I have registered Once you are registered for saliva testing you will receive an email confirming app access. Follow the Read More

Showing you have completed a test

By using the App you can see when you last collected a saliva test. Tests are time stamped within the Read More

Difficulty scanning the barcode

It is important that the camera is able to focus on the barcode.  Some tips to help with this: Position Read More

Saving the App to your phone

Our saliva testing app is web-based which means you always get the latest features without ever having to do an Read More

How do I know if I’m registered?

After you have submitted your registration, you will need to wait for a confirmation email. Please allow 24 hours on Read More